We want you to love your Black Is. purchase, but if we make a mistake and send you the wrong item or a defective product, we’ll make it right. While we don’t accept general returns, we will gladly issue a full refund to your original payment method for any incorrect or faulty items.
If you experience any issues with your order, please reach out to us at connect@blackisworldwide.com within 14 days of receiving your order—we’re here to help. Refunds will be processed through the original mode of payment once approved.